Debit Card Fraud

Debit Card FraudDebit card fraud happens when someone steals a debit card, debit card information or personal identification number (PIN) and makes purchases or cash withdrawals without the authorised consumer’s permission.

Learning More About Debit Card Fraud

The Office of Consumer Affairs (OCA) promotes the interests and protection of Canadian consumers and provides information to help them make informed decisions. The OCA website provides information on how debit card fraud can occur, situations in which a consumer may be held liable for losses, and how a victim should seek protection.

The Financial Consumer Agency of Canada (FCAC) works to protect and inform consumers of financial services. The FCAC offers resources, including a tip sheet for consumers on how to avoid debit card fraud.

The RCMP website provides consumers with tips on how to recognize, report and stop debit card fraud.

The Canadian Consumer Handbook provides tips, contacts, and other information for consumers, including information on debit card fraud. The Handbook is produced as a partnership by the Consumer Measures Committee, a group of senior federal, provincial, and territorial government consumer affairs officials.

The Canadian Bankers Association (CBA) promotes financial literacy to help Canadians make informed financial decisions. The CBA website provides a number of information sheets on how Canadians can protect their money, including one on debit card fraud.

Reporting Debit Card Fraud

The Canadian Anti-Fraud Centre (CAFC) collects information on illegal schemes, identity theft and complaints from Canadian consumers and/or victims. The CAFC is jointly managed by the RCMP, the Ontario Provincial Police, and the Competition Bureau of Canada. If a consumer suspects they may be a target or victim of fraud, and wants to report it, they should contact the CAFC.

Canadian Anti-Fraud Centre
Box 686
North Bay, Ontario P1B 8J8
Toll-Free: 1-888-495-8501
Toll-Free Fax: 1-888-654-9426