Renting a Home or an Apartment

Renting a home or an apartmentA rental agreement, or a lease, is a contract granting use or occupation of a property during a specified period of time, in exchange for a specified amount of money.

Rental agreements fall under the jurisdiction of the provinces and territories and are enforced by different government departments or ministries.

Learning More About Renting a Home or an Apartment

The Canada Mortgage and Housing Corporation (CMHC) is Canada’s national housing agency. The CMHC offers information on tenant and landlord rights, responsibilities and rental practices across the country. The CMHC has also developed an in depth guide to renting a home with information for both potential renters and landlords in Canada.

In collaboration with the provinces and territories who are responsible for landlord-tenant affairs, the CMHC has developed a series of regional fact sheets. These fact sheets provide details about common rental issues and offer several valuable links and resources for renters.

The Canadian Consumer Handbook provides tips, contacts, and other information for consumers, including information on landlord and tenant problems. The Handbook is produced as a partnership by the Consumer Measures Committee, a group of senior federal, provincial, and territorial government consumer affairs officials.

The Office of Consumer Affairs (OCA) promotes the interests and protection of Canadian consumers and provides information to help them make informed decisions. The Rent or Buy a Home calculator available on the OCA website provides consumers with a tool that can help them compare the cost of buying a home with the cost of renting a home.

Provincial and Territorial Information

Choose your province or territory from the list above for information that applies to where you live.

Choose your province or territory from the list above for information that applies to where you live.

For residents of Ontario

The Landlord and Tenant Board of Ontario educates landlords and tenants about their rights and responsibilities, and provides dispute resolution between landlords and tenants in accordance with the Residential Tenancies Act.

The Ministry of Municipal Affairs and Housing works to strengthen Ontario communities by promoting a housing market that serves the full range of housing needs, protects tenants, and encourages private sector building. The Ministry also provides opportunities for supportive programs for low-income tenants and housing for special-needs tenants, and supports the creation of affordable housing.

For residents of Quebec

Services Québec offers citizens and businesses throughout Québec a single, multiservice window for simplified access to public services. The consumer section of the Services Québec website offers useful information and tips on a number of consumer issues, including renting a home or apartment.

The Régie du logement is a specialized tribunal for residential lease matters. Its mission is to educate landlords and tenants about their rights and responsibilities related to the lease to avoid conflicts, and to provide balanced and timely dispute resolution between landlords and tenants in accordance with the Code civil du Québec.

For residents of Nova Scotia

Service Nova Scotia and Municipal Relations is responsible for enforcing consumer protection legislation in the province and providing information products and services to consumers, notably through Access Nova Scotia.

Service Nova Scotia and Municipal Relations oversees and enforces Nova Scotia's Residential Tenancies Act, the legislation that sets out the rights and responsibilities of landlords and tenants in Nova Scotia. This includes providing dispute resolution services for landlords and tenants.

The consumer awareness section of the Access Nova Scotia website provides information, guides, forms and answers to frequently asked questions for landlords and tenants. You will also find a section with information specific to condominiums.

For residents New Brunswick

The Office of the Rentalsman is a government service that provides information on rental obligations and rights under the Residential Tenancies Act, and helps landlords and tenants resolve problems without going to court.

The Rentalsman website provides information and guides for new renters, as well as landlords, and answers frequently asked questions related to rental agreements and landlord and tenant rights.

For residents of Manitoba

The Residential Tenancies Branch of Manitoba Family Services and Consumer Affairs is responsible for educating landlords and tenants about their rights and responsibilities, and providing balanced and timely dispute resolution between landlords and tenants in accordance with the Residential Tenancies Act.

Their website provides information for landlords and tenants on their rights and responsibilities, as well as answers to frequently asked questions on issues such as rent increases.

For residents of British Columbia

The Residential Tenancy Branch provides landlords and tenants in British Columbia with information to understand their rights and responsibilities under British Columbia's Residential Tenancy Act and Manufactured Home Park Tenancy Act.

Their website provides landlords and tenants with guides and fact sheets on their individual rights, as well as information on how to resolve issues and on dispute resolution services.

The Tenant Resource & Advisory Centre (TRAC) provides tenants with legal education and information about residential tenancy law, and works with all levels of government, the media, other community organizations and the general public to to promote the legal protection of tenants and the availability of affordable rental housing.

The TRAC website provides tenants with a wealth of publications, including guides, info sheets and frequently asked questions on various tenancy issues.

For residents of Prince Edward Island

The Office of the Director of Residential Rental Property enforces the Rental of Residential Property Act, the legislation that sets out the rights and responsibilities of landlords and tenants in Prince Edward Island.

The Office website provides information and resources for landlords and tenants, including answers to frequently asked questions related to rental agreements and security deposits.

For residents of Saskatchewan

The Office of Residential Tenancies seeks to help educate landlords and tenants about their rights and responsibilities, and provide balanced and timely dispute resolution between landlords and tenants in accordance with the Residential Tenancies Act.

For residents of Alberta

Service Alberta works to ensure a fair marketplace for both buyers and sellers by investigating consumer complaints, enforcing consumer protection legislation and providing information products and services to consumers.

Service Alberta oversees and enforces Alberta’s Residential Tenancies Act, the legislation that sets out the rights and responsibilities of landlords and tenants in Alberta. Their website contains a number of consumer information tipsheets for landlords and tenants and answers to frequently asked questions.

Service Alberta is also responsible for the Residential Tenancy Dispute Resolution Service (RTDRS) which offers landlords and tenants an alternative means of resolving serious disputes outside of court.

For residents of Newfoundland and Labrador

Service NL provides accessible, responsive services to residents in many areas, including public health and safety, environmental protection and consumer protection.

Service NL mediates disputes between residential landlords and tenants. Their website provides information, tips, and answers to frequently asked questions, including the rights and responsibilities of landlords and tenants.

For residents of Northwest Territories

The Rental Office, a division of the Northwest Territories Department of Justice provides service to both landlords and tenants as a convenient source of information regarding the obligations and responsibilities contained in tenancy agreements.

The Rental Office website provides information, fact sheets and answers to frequently asked questions for both landlords and tenants, on issues including rental agreements, security deposits and landlord and tenant rights.

For residents of Yukon

Consumer Services is a branch of the Yukon Department of Community Services. Its primary goal is to create and encourage a fair, efficient and informed marketplace for businesses and consumers.

Consumer Services also administers the Landlord and Tenant Act which sets out the rights and reponsibilities of landlords and tenants in Yukon. Their website provides residents with tip sheets and a handbook to the landlord and tenant act, with answers to frequently asked questions for landlords and tenants.

For residents of Nunavut

For more information on this topic, you may wish to contact your territorial consumer affairs office. They can be reached at:

Consumer Affairs, Department of Community and Government Services
267 Qaiqtuq Building
P.O. Box 440
Baker Lake, Nunavut X0C 0A0
Telephone: 867-793-3303
Toll Free: 1-866-223-8139
Fax: 867-793-3321
Email: Laupaluktuq@gov.nu.ca
Website: www.gov.nu.ca/english/