Our Sources and Additional Resources
The Office of Consumer Affairs has brought together on a single website the very best consumer information, tools and services available from the most objective, trustworthy and reliable sources.
The information and resources available through ConsumerInformation.ca are provided through a collaboration which includes federal, provincial and territorial government agencies, as well as non-governmental organizations.
Here you will find links to additional resources, as well as the websites of all our sources in consumer information.
Additional Resources
Our Sources in Consumer Information
- Federal Government
- Provincial and Territorial Consumer Affairs Offices
- Other Sources
- Credit Counselling Services
Additional Resources
Canada's Office of Consumer Affairs
As part of Industry Canada, the Office of Consumer Affairs (OCA) works with both the public sector and private sector, using information, research and innovative policy instruments to complement and support consumer protection regulation. The OCA works with its partners in the areas of consumer education and awareness to promote a greater understanding of the power of the consumer in the Canadian economy.
Canada's Office of Consumer Affairs
The Canadian Consumer Handbook
The Consumer Handbook is intended to help consumers become better-informed and more confident in the marketplace. It offers consumer tips on a wide range of topics, along with a directory of government and non-government contacts useful to consumers. The Handbook was created by the CMC and is maintained by the Office of Consumer Affairs (OCA).
Canada's Anti-Spam Legislation Website
Fightspam.gc.ca provides a plain language explanation, as well as key facts about Canada's new anti-spam legislation which was passed in December 2010. The new legislation will enter into force following a Governor in Council order. Once the law is in force, it will help to protect Canadians while ensuring that businesses can continue to compete in the global marketplace.
Canada's Anti-Spam Legislation Website
Our Sources in Consumer Information
Below you will find links to the web sites of our federal, provincial and territorial government, and non-government sources.
Federal Government
- Aboriginal Affairs and Northern Development Canada
- Canada Border Services Agency
- Canada Deposit Insurance Corporation
- Canada Mortgage and Housing Corporation
- Canada Post
- Canada Revenue Agency
- Canadian Anti-Fraud Centre
- Canadian Food Inspection Agency
- Canadian Heritage
- Canadian Radio-television Telecommunications Commission
- Canadian Transportation Agency
- Citizenship and Immigration Canada
- Environment Canada
- Finance Canada
- Financial Consumer Agency of Canada
- Foreign Affairs and International Trade Canada
- Health Canada
- Natural Resources Canada
- Office of the Privacy Commissioner of Canada
- Public Health Agency of Canada
- Public Safety Canada
- Royal Canadian Mounted Police
- Service Canada
- Transport Canada
Provincial and Territorial Consumer Affairs Offices
- Ontario
Ministry of Consumer Services - Quebec
Office de la protection du consommateur - Nova Scotia
Service Nova Scotia and Municipal Relations - New Brunswick
Department of Justice and Consumer Affairs - Manitoba
Family Services and Consumer Affairs - British Columbia
Consumer Protection BC - Prince Edward Island
Department of Environment, Labour and Justice - Saskatchewan
Ministry of Justice and Attorney General - Alberta
Service Alberta - Newfoundland and Labrador
Service NL - Northwest Territories
Department of Municipal and Community Affairs - Yukon
Department of Community Services - Nunavut
Department of Community and Government Services
Other Sources
- Advertising Standards Canada
- Alberta Consumers' Association
- Association des consommateurs pour la qualité dans la construction (in French only)
- Automobile Protection Association
- Canada Safety Council
- Canadian Association of Family Resource Programs
- Canada's Association of Retired Persons
- Canadian Association of Movers
- Canadian Automobile Association
- Canadian Bankers Association
- Canadian Council of Better Business Bureaus
- Canadian Home Builders' Association
- Canadian Life and Health Insurance Association Inc.
- Canadian Marketing Association
- Canadian Motor Vehicle Arbitration Plan
- Canadian Standards Association
- Canadian Toy Testing Council
- Canadian Wireless Telecommunications Association
- Coalition des associations de consommateurs du Québec (in French only)
- Commissioner for Complaints for Telecommunications Services
- Consumers' Association of Canada
- Consumers Council of Canada
- Consumer Interest Alliance Inc.
- Credit Counselling Canada
- Electrical Safety Authority
- Équiterre
- General Insurance OmbudService
- Homeowner Protection Centre
- Insurance Bureau of Canada
- Investor Education Fund
- Les Éditions Protégez-Vous (in French only)
- Ombudsman for Banking Services and Investments
- Ontario Motor Vehicle Industry Council
- Option consommateurs
- Standards Council of Canada
- My Sustainable Canada Inc.
- Public Interest Advocacy Centre
- Technical Standards and Safety Authority
- Union des consommateurs (in French only)
Credit Counselling Services
- Associations Coopérative d’Économie Familiale (serving Quebec)
- Community Financial Counselling Services (serving Manitoba)
- Credit Counselling Services of Atlantic Canada, Inc.
- Credit & Debt Solutions (serving Newfoundland and Labrador)
- Credit Counselling Society (serving Alberta, British Columbia, Manitoba and Saskatchewan)
- InCharge Canada (serving Ontario)
- Money Mentors (serving Alberta)
- SOS Dettes (serving Quebec)
