Step 4: Put it in Writing

Step 4

Put it in Writing

If your first attempt doesn’t resolve your complaint, then write a letter or email to the general manager, president or owner.

Use the Roadmap's sample complaint letter.

Complaint Roadmap Home | Step 1: What You Should Know Before You Start | Step 2: Be Prepared | Step 3: Contact the Business | Step 4: Put it in Writing | Step 5: Need to Take Your Complaint Further? | Step 6: Going to Court