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Product Safety in Canada

Are any consumer products banned in Canada? Can I have any products shipped into Canada?

You cannot bring into Canada products that are banned or that do not meet Canadian safety standards.

For a list of products that are banned in Canada, you can visit the Prohibited Consumer Products section of Health Canada’s website.

For more information on some products that are banned, or that have to meet certain requirements to be allowed into Canada, please visit the Bringing Consumer Products Into Canada section of Health Canada’s website.

What should I do if I have concerns about the safety of a product in Canada?

Contact Consumer Product Safety, Health Canada: 1-866-662-0666 (toll free) or online at cps_spc@hc-sc.gc.ca.

If someone in your family is hurt by a product in Canada, you should contact the manufacturer of the product and report the incident. You should also report the safety issue to Health Canada on the Report an Incident Involving a Consumer Product section of its website.

If you are concerned about a product, you can check to see if the product has been recalled by its producer with Health Canada on the Consumer Product Recalls section of Health Canada’s website. You can also subscribe to Health Canada’s electronic newsletter Consumer Product Safety News.

How can I make sure my family is using safe consumer products in Canada?

The Canada Consumer Product Safety Act (CCPSA) is the law that helps protect people in Canada from unsafe products. Under the law, companies who sell, import, advertise or manufacture consumer products in Canada must make sure products are safe.

GlobalRecalls is an online portal for consumer products purchased outside of Canada that have voluntary or mandatory recalls. To check a product and for more information about GlobalRecalls, please visit the Organisation for Economic Co-operation and Development (OECD).

Are there product standards for safe electrical goods in Canada?

Electrical products in Canada are certified to prevent fires and injuries.

Below are some of the more common Canadian certification marks you will see on products.

Recognized Canadian Certification Marks

UL logoCSA logo

For more information about other certifications and markings, visit the Electrical Safety Authority website.

Food Quality, Labels and Safety

INFORMATION ON FOOD

Is food in Canada safe?

Canada has strong food safety rules and practices to make sure food is safe.

For more information, visit the Canadian Food Inspection Agency and Health Canada websites. The Canadian Partnership for Consumer Food Safety Education’s Be Food Safe Canada Program also has information on food safety.

What do the information labels on food mean?

Food labels in Canada include information to help you choose what to buy. The label will state the common name of the product, the net quantity, the manufacturer or dealer name and address, and the ingredients.

Food Allergies

If you or one of your family members has food allergies, make sure to read all food labels carefully. For more information, visit the Canadian Food Inspection Agency website.

Expiration Date

There are certain products sold in Canada that must have an expiration date on their packages. Foods should not be eaten if the expiration date has passed. Expiration dates are commonly found on packaged foods.

Best Before Date

In Canada, “best before” dates appear on pre-packaged foods and indicate the anticipated amount of time that an unopened food product, when stored under appropriate conditions, will retain quality characteristics such as freshness, taste or appearance. “Best before” dates must appear on pre-packaged foods with a durable life of 90 days or less and may be declared on foods with a shelf life greater than 90 days.

More information on the “best before” date marking on food can be found on the Canadian Food Inspection Agency website.

If you have questions or concerns regarding the labelling or marketing of food products, contact the manufacturer or producer printed on the label, the retailer where you purchased the product, and/or the local Canadian Food Inspection Agency office nearest you.

Why are there sometimes “grades” on the food products that I buy?

Many food products in Canada are graded. The grade gives consumers information about the quality standards of the product. Products such as vegetables, meat and eggs are graded.

What food products can I bring into Canada?

Everyone entering Canada is required, by law, to declare all plant, animal, and food items they bring into the country.

Visit the Be Aware and Declare website for information about products that are allowed into Canada.

Where can I buy specialty foods not found in large Canadian supermarkets?

You can find stores that sell specific food items by searching on the Internet, looking at advertisements in your community newspapers or in the yellow pages of your telephone book. Ask family and friends for recommendations when looking for ethnic or country specific items.

Where can I find information about healthy eating in Canada?

The Government of Canada has developed a guide to help Canadians make wise food choices.

The Eating Well with Canada’s Food Guide gives information and ideas on:

The guide is now available in Arabic, Chinese (simplified), Farsi (Persian), Korean, Punjabi, Russian, Spanish, Tagalog, Tamil and Urdu. For more information, visit Eating Well with Canada’s Food Guide.