Insolvency Workload Transition - Canada Revenue Agency

April 24, 2017

The number of Insolvency Intake Centres (previously known as the Regional Intake Centres for Insolvency) has been reduced from five to two as part of Canada Revenue Agency’s (CRA) goal to maximise efficiencies. These intake centers will continue to process all documentation intended for the CRA relating to new and/or ongoing insolvency proceedings filed pursuant to the Bankruptcy and Insolvency Act (BIA), the Companies Creditors Arrangement Act (CCAA), the Farm Debt Mediation Act and the Winding-Up and Restructuring Act. The remaining centres will direct Licensed Insolvency Trustee enquiries relating to ongoing proceedings to the appropriate CRA representative.

An Insolvency Intake Centre (IIC) will no longer exist in the following areas:

  • Prairie region - Edmonton Tax Services Office
  • Atlantic region - Nova Scotia Tax Services Office
  • Ontario region - London-Windsor Tax Services Office

The two remaining IICs will be relocated to:

  • Quebec Region—Shawinigan-Sud National Verification and Collection Centre (for Ontario and Quebec taxpayers)
  • Pacific Region—Surrey National Verification and Collection Centre (for Atlantic, Prairie and Pacific taxpayers)

To avoid delays in the processing of insolvency documents please ensure that the address and fax number(s) for the Pacific IIC are being used. The addresses and fax numbers for intake of insolvency documents into the Atlantic and Prairie Intake Centres will not function after .

The fax numbers for intake of insolvency documents from the Ontario and Quebec regions will be phased in. For insolvency documents within the Quebec region, the address and fax number(s) for the Quebec IIC should now be used. For Ontario region documents, the existing address and fax number will continue to operate until , after which time the address and fax number(s) for the Quebec IIC should be used.

Revised contact information is available on the Key Insolvency Documentation Processing Areas at the CRA page of the Office of the Superintendent of Bankruptcy website.

Date modified: